Frequently Asked Questions (FAQ)

Lab-grown diamonds are real diamonds created in advanced labs using high-pressure and high-temperature (HPHT) or CVD technology. They have the same physical, chemical, and optical properties as mined diamonds — just without the environmental impact. At LabGrownBox, we ethically grow and handcraft every diamond to perfection.

Yes, we offer IGI certification for lab-grown diamond rings over 1 carat. For diamonds below 1 carat, certification is available for an additional fee of USD 94. These certificates guarantee authenticity, transparency, and quality assurance, and can also be used for jewelry appraisal purposes.

We offer a 30-day return and exchange policy on all ready-made jewelry. If you're not fully satisfied, you can return or exchange your item within 30 days of delivery in its original condition. Custom-made jewelry is non-refundable. For any help, contact support@labgrownbox.com.

Yes! You can fully customize your engagement rings, earrings, or pendants with your choice of diamond shape, carat, metal, and setting. Simply share your design idea, and our expert jewelers will bring it to life.

All our diamonds are grown and cut in India, following international standards of precision and brilliance. Each piece is handcrafted and shipped from our USA studio to ensure world-class quality.

Yes — they are 100% real diamonds. They have the same sparkle, hardness (10 on Mohs scale), and structure as mined diamonds. The only difference is origin — ours are created ethically in state-of-the-art labs.

All our jewelry is crafted from solid gold, available in 10K, 14K, and 18K purity options. We do not use plated or filled metals, ensuring long-lasting durability, shine, and luxury. Each piece is made to maintain its brilliance for years to come.

Yes! We ship our jewelry worldwide, including to the USA, Canada, UK, and Europe. All orders are fully insured, tracked, and delivered safely to your doorstep.